Diverting your calls to DIS

The benefits of our call diverting service	Free diary sole trader	DIS Lite sole trader	Sole Trader full service	Multi-car full service	Multi-car software only
DIS can take your calls 8 'til 8 weekdays, 9 'til 5 Saturdays
All calls are answered in your own trade name
Divert your calls whenever and for as long as you want
Choose to only divert if your own staff are busy
Home, Business and Mobiles can all be diverted
Every call taken is displayed in your DIS Online Office
All calls are recorded to avoid misunderstanding
Avoid interruptions whilst lessons are being conducted
Your own DIS voice-mail facility records out-of-hours calls
Voicemail messages automatically sent to your DIS office
Multiple callers to your business answered simultaneously
Prioritise the calls you have and when you deal with them
Never have to deal with cold callers again
Take calls yourself simply by cancelling your divert
Our advanced telephony recognises existing pupils by name
All instructors in your brand can divert individually

What we do for your pupils

The benefits for your pupils	Free diary sole trader	DIS Lite sole trader	Sole Trader full service	Multi-car full service	Multi-car software only
We give advice on learning, licensing and tests
We tell callers about your products and prices
Lesson syllabus allows structured learning
Progress measured and recorded lesson by lesson
Advanced algorithms forecasts lessons required
Instantly send pupil End of lesson receipts to pupils
We book new pupils directly into your diary
We can alter or amend lessons whilst you are on the road
We advise of cancellation charges as per your Ts and Cs
We book theory and practical tests for your pupils
We contact pupils who have not rebooked
We phone prospective pupils you tell us about
We contact test failures and try to rebook them

What DIS can offer you

The benefits for you as an instructor	Free diary sole trader	DIS Lite sole trader	Sole Trader full service	Multi-car full service	Multi-car software only
Over 35 years experience in the driver training industry
Instant access to data 24/7 from anywhere in the world
Instructors can access via PC, PDA, laptop or iPhone
Everything we do is transparent and fully accountable
One fixed monthly fee covers everything (except referrals)
Amount of data stored is entirely at your discretion
Create pupil records and enter their lessons on your diary
Print out a weekly diary or daily worksheet
Simple "point and click" option for quick diary update
Standard diary keeps track of pupil Payments and Products
Full End of Lesson routine records every pupil transaction
Automated messages can advise of apparent discrepancies
Postcode look-up programme checks validity of enquiries
Owners can access all diaries for own staff to take bookings
Loyalty discounts for long-term subscribers
"Software-only" licence option for large driving schools
Intranet messaging between instructors within the school
Live operator always accessible to your pupils
We can process card payments directly into your account
UK telephone helpdesk dedicated to every instructor
Pupils can check slot availability before booking tests

DIS text support

The benefits of our DIS text support system	Free diary sole trader	DIS Lite sole trader	Sole Trader full service	Multi-car full service	Multi-car software only
Cherry-pick as many or as few text options as you want
All texts sent free of charge via DIS' system
Instant text of on-the-day cancellations and urgent messages
Automated reminder text sent 24 hour before each lesson
Automated text reminds test pupils to bring licence
Automated congratulation texts to test-pass pupils
Automatic Birthday, Christmas and New Year greeting texts
Automated text-rebook process for non-current pupils
Text receipt for money collected and next lesson details
Pupils can be texted on change of lesson appointment details
Follow-up texts sent to test-passes offering PassPlus
Advisory texts to instructor each time we book a new pupil
Global pupil-text facility for marketing initiatives
Individual texts sent by the school to pupils or instructors

Website

The benefits of having a DIS website	Free diary sole trader	DIS Lite sole trader	Sole Trader full service	Multi-car full service	Multi-car software only
DIS designer website templates hosted free by DIS
Incorporate our backend programming on your own website
New pupils can book directly into available slots online
Pupils' section stores payments, products and scores
Existing pupils can amend their lessons via your website
Pupils (and parents!) can monitor weekly improvement
Pupil login on your website gives access to own records

Business records & statistics

The benefits behind of our records & statistics	Free diary sole trader	DIS Lite sole trader	Sole Trader full service	Multi-car full service	Multi-car software only
All records are available at the click of a mouse
Test pass summary shows full test analysis and data
Summary logs show all pupil's transactions
Sales report shows # lessons booked per instructor
Retention rates shows non-test pupil losses
Pupils' Lessons, Charges and Payments all recorded
Creditors list shows money owed to you by pupils
Debtors list shows prepaid money you owe pupils
Cash Flow, P&L and Balance Sheets for all instructors
Access to our Online training resource materials
Call logs show every call we have taken for you

Costs, training, terms and conditions

The benefits of our costs and training	Free diary sole trader	DIS Lite sole trader	Sole Trader full service	Multi-car full service	Multi-car software only
Internet Diary and Online Office is intuitive and easy to use
Simple Terms and Conditions in plain English
Help links throughout the Online Office system
Intranet messaging for on-going queries with DIS
All data stored in accordance with Data Protection Act
No long term or minimum contract required
Retain title and goodwill to all your telephone numbers
Downloadable guidance manuals in plain English
All subscriptions to DIS are fully tax deductible
Discounts for larger users and multiple service options
Free training advice from grade 6 ORDIT trainers
Legal and business mentoring to assist business expansion
Instructor contracts provided to expand your school
Telephone induction for all new instructors
Instructor Forum enables feedback with other ADIs
Much cheaper than paying your own staff and overheads
Access to our online resource materials for training
7 days notice to terminate at end of the month
Weekly fee costs less than a single driving lesson
Loyalty discounts for long term subscribers