Diverting calls
A major benefit to DIS subscribers is the ability to transfer incoming calls from a mobile or landline for an immediate professional response at relatively little cost. Your pupil pays for the call to your number and you pay for that part of the call that you divert to DIS.
You can retain or transfer as many of your calls as you want, either choosing to answer the phone yourself or diverting to DIS. The process of diverting calls is simplicity itself:
From a landline number you need only press a combination of keys on your keypad (which may differ between service providers) then enter the appropriate code and telephone number to be diverted to. To receive your calls again, simply repeat the process. Larger businesses can also divert non-geographic 0800, 0845 and 0844 numbers with equal ease.
To divert calls from your mobile there is generally a Settings option in your main menu that allows you to set up, query and cancel diverts.
Every instructor working under your brand can individually divert his or her landline or mobile calls and even personal messages will be recorded, which is ideal for sole-traders and smaller partnerships that work from home.
