The Online office enables you to view, record, amend, cancel and rebook your lessons and can be updated either manually from a paper-based diary (using pre-printed worksheets), or electronically (using Handheld software).
On login, a summary screen displays lesson clashes, outstanding messages and a Pupils to be Rebooked section listing pupils who are not currently having lessons with you. A daily log reviews the work carried out by DIS on your behalf to enable you to monitor the cost effectiveness of your DIS subscription.
If other DIS services such as Telephone reception and Personalised website are to work effectively, we will need to know about your cancellation policy, lesson prices and the areas you cover. The Online office also stores progress scores, products details and payments received and collates all the data that is necessary to provide comprehensive Accounts & Records, providing automated checks and reminders to prompt and cajole you into following good practice.
Therefore, even instructors who only want a limited “Pick ‘n’ mix” service must include an Online office as an absolute minimum service option.
